Keep your business moving. Have a plan when systems fail.
Monitored backups, tested recovery, and onsite or cloud recovery options designed to reduce disruption—not just preserve your files.
Business continuity comes first
Protect the work. Plan to keep it moving.
Having your data backed up is essential. But if your server fails, your team also needs a way to keep working. Cayenne focuses on business continuity: actively monitoring backups, testing recovery, and planning suitable alternatives to your primary systems.
We match protection to your environment, priorities, and budget. For supported environments, an onsite recovery appliance can run protected server workloads temporarily, while a cloud recovery option provides another path when local infrastructure is unavailable.
Business continuity & disaster recovery
Combine supported server and virtual-machine backups with offsite copies, an onsite recovery appliance, and suitable cloud recovery options. Temporary recovery workloads can help your team resume work while primary systems are repaired.
Microsoft 365 & Google Workspace backup
Add separate cloud-to-cloud protection for supported mailboxes, files, and collaboration data. Recover selected items or earlier versions after accidental deletion, unwanted changes, or other data-loss events.
Public-cloud workload protection
Protect supported Microsoft Azure virtual machines with backup and recovery options planned around the applications they run. Cloud hosting and backup serve different purposes.
Computer & file backup
Protect selected workstation, laptop, and file data, with restore options suited to the device and workload. We define what is backed up and what is excluded.
A prepared recovery path
When the primary server stops, your recovery plan starts.
Primary systemsYour everyday applications & data
Monitor + verify + testProtected restore points↓
Onsite recoveryRun supported workloads on a local recovery appliance
Cloud recoveryAnother recovery path when local systems are unavailable
Resume priority workRepair primary systems while temporary recovery supports the business
Illustrative options—not an automatic switch or a guaranteed recovery time. Capacity, connectivity, compatibility, and agreed scope matter.
Why the recovery model matters
A backup copy is a starting point. Continuity plans the next step.
Backup alone
Your data is saved. Your server may still need rebuilding.
After a hardware failure, you may need to source a replacement server, install and configure systems, restore data, and test applications before people can work again. Hardware availability and rebuild time can extend the interruption.
Business continuity
A prepared recovery path while repairs happen.
Monitored backups, recovery testing, an appropriately sized onsite appliance, and supported cloud recovery can provide another place to run priority workloads. The goal is to resume essential work sooner while the original environment is repaired.
Temporary recovery requires supported workloads, usable restore points, suitable capacity, networking, and an agreed recovery process. Some incidents require additional investigation or a clean rebuild before systems can safely return.
Prepare before an incident
Know what is protected. Know how to recover.
We help define how much recent work you can afford to lose and how quickly priority systems need to return.
01
Identify the essentials
Map important systems, cloud applications, data, dependencies, and recovery priorities.
Actively review backup jobs and alerts, investigate failures, and perform agreed backup verification and recovery tests. A completed backup job alone does not prove the whole business can recover.
04
Recover with a plan
Document responsibilities, recovery steps, and vendor coordination so your team has a clearer path during disruption.
Backup, security, and internet failover work together.
Security helps reduce the chance of an incident. Backups help recover data. Business continuity helps restore operations, while backup connectivity provides another internet path where supported. Each addresses a different part of the problem.
Coverage, retention, recovery testing, virtualization, cloud capacity, licensing, and recovery targets are confirmed in your proposal. Recovery depends on available restore points, system compatibility, connectivity, and the incident. No plan guarantees zero data loss or uninterrupted operations.
Five questions worth answering
Could your business recover?
Use these questions to start a conversation with your own team or with Cayenne. You do not need every answer before asking for help.
01What must return first?
List the applications, information, and dependencies essential to serving customers.
02How long can you wait?
Agree how long priority systems can be unavailable before the interruption becomes serious.
03How much recent work can you lose?
Compare backup frequency with the amount of re-entry or lost work your business can accept.
04Who checks your backups?
Identify who reviews backup alerts, follows up on failures, and confirms the systems covered.
05When was recovery last tested?
Record the last restore test, its outcome, and any gaps still needing attention.
The effect depends on your business. We help identify priority systems and recovery targets using your circumstances.
Cloud-hosted still needs a recovery plan
Online does not mean every change is recoverable.
Your cloud provider runs the platform. Your business still needs the right access controls, retention, and backup strategy for its data.
Platform resilience
Keep the service running
Cloud infrastructure, service availability, and provider recovery measures.
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Your data recovery plan
Get the right information back
Selected backups, protected restore points, retention, and tested restore procedures.
Accidental deletion
A mailbox, file, or folder is removed by mistake.
Malicious changes
A disgruntled employee or compromised account deletes or overwrites data.
Ransomware & corruption
Supported content is encrypted, damaged, or changed, including through synced files.
Recovery limits
Native retention, version history, or available restore options may not fit the incident.
Microsoft’s own backup guidance discusses recovery from ransomware and accidental or malicious deletion, and explains why retention and legal holds are different from bulk recovery. We help you select a backup approach that fits your requirements.
Backup options for supported email, files, and collaboration data.
Azure & cloud computers
Backup and recovery planning for supported virtual machines, hosted desktops, and their application data.
QuickBooks & business applications
Protection options depend on whether you use a desktop, hosted, or online edition. We confirm supported data, backup methods, and restore limits before proposing coverage.
What about a cloud-provider outage?
Separately accessible backup copies may help preserve or export supported information during some outages. They do not keep Microsoft 365, QuickBooks Online, or another provider’s application running. Restoring into the original service may need to wait until that service is available; alternate access depends on the selected backup platform and data format.
Situations your plan should cover
What would you need back?
A folder disappears
An employee accidentally deletes shared files. Restore selected supported content from an available earlier backup.
Someone deliberately removes data
A departing employee or compromised account deletes business information. Protected restore points may provide a recovery path; access controls and offboarding help reduce the risk.
Encrypted files synchronize
Ransomware on a device changes files that sync to cloud storage. Investigate and contain the incident, then recover supported content from a verified healthy restore point.
A change needs to be reversed
An unwanted overwrite or application change affects important information. Recovery depends on what was backed up, retention, and the restore options supported by that application.
Illustrative scenarios, not customer testimonials or guaranteed outcomes. Backups support recovery; they do not prevent all attacks or replace security, access controls, and incident response.
The service around your recovery plan
Know what is included. Know who handles the next step.
Technology and ongoing service work together. Your proposal defines the coverage, frequency, and charges for the options you select.
Setup & initial recovery checks
Scope deployment, backup configuration, access, protected systems, and initial verification or recovery testing.
Monitoring & reporting
Review backup status, follow up on failures, and provide agreed reporting on coverage and verification.
Scheduled recovery exercises
Test selected restore or continuity procedures at agreed intervals, document the outcome, and identify improvements.
Recovery assistance
Scope help restoring files, recovering applications or systems, coordinating vendors, and returning to the primary environment.
Services may be included in your recurring plan or separately priced. Testing frequency, response arrangements, included recovery work, and additional charges are agreed in writing. Automated verification is useful evidence; it is not a substitute for testing the complete workflow.
Cayenne downtime planning calculator
What could an interruption mean for your business?
Explore a scenario using your own figures. No contact details required, and no recovery-time assumptions are imposed.
Figures stay in this browser page. They are not sent to Cayenne or saved by this calculator.
How the estimates work
Staff capacity affected = employees × hourly employment cost × percentage of work interrupted × scenario hours. This measures the value of work capacity affected, not extra payroll expense or a verified financial loss.
Sales at risk = your hourly sales assumption × scenario hours. Recovery expenses use the one-time amount you enter. The same assumptions apply to both durations, except for duration itself. The calculator does not size backups, determine restore speeds, predict an incident, or assess whether your environment can meet a target.
Results exclude unentered costs, tax, reputational effects, and other indirect consequences. Review the assumptions with your team before using the figures to make decisions.
The contact link does not transfer your figures. Share them yourself if you want us to review them.
Questions, answered
Backup & business continuity
Why test backups if the job says it succeeded?
A successful job is useful evidence, but it does not show that every application and dependency can return to service. Verification and agreed restore testing help identify missing data, configuration issues, and recovery steps before an incident.
Is business continuity relevant to a small business?
Yes. Start with the systems your people and customers depend on and the interruption you can tolerate. The appropriate plan may protect selected files and cloud data, or include local and cloud server recovery. We match the scope to your needs and budget.
Is cloud storage the same as backup?
No. Cloud storage and synchronization keep information available across devices, but unwanted changes or ransomware-encrypted files can also synchronize. Native recovery tools have their own retention and restore limits. Separate backup options can add recovery choices for supported Microsoft 365, Google Workspace, QuickBooks deployments, Azure workloads, and cloud computers; coverage depends on the application and backup solution.
What is the difference between backup and disaster recovery?
Backup preserves recoverable copies of data. Disaster recovery plans how to restore systems and applications. Business continuity considers how people keep operating during disruption. We help match these layers to your priorities.
How quickly could we recover?
We agree recovery priorities and targets for your environment, then select and test suitable options within the service scope. Actual recovery depends on the incident, available backups, systems, and dependencies. Your proposal defines coverage and responsibilities.